Be More Productive Than Ever

**Note** I originally wrote this entry at the end of June and intended to publish it the first week of July.  Then my wife went and had a baby, and the last few weeks have been a blur of diaper changes and midnight feedings.  That said, none of what I wrote is any less relevant in August than it was in July.  Enjoy. -AB

If only it were this easy!

I’ve had one of the most productive years of my life so far in 2012, and the year is only half-over. During the first six months of this year, I have accomplished nearly every goal I set for myself at the beginning of the year. Those include personal and family goals like teaching my son or preparing my family for the birth of our daughter (any day now, seriously). Spiritual goals like daily prayer and volunteering at our church. Financial goals like getting that promotion I’ve been working towards. Giving speeches. Writing blog posts. Reading books. Of the 34 specific, measurable, attainable goals I set in January, I have achieved 27 of them in one form or another and failed at 7 of them. Goal-setting and regular evaluation of goals is an important part of my productivity.

1.) Set achievable goals, and then review them regularly.
Look back at the goals you set in January.  How many of them were specific, measurable, achievable goals? “Lose weight” is not specific. Lose how much weight? By when? “Lose ten pounds by June 1st” is specific, measurable and achievable.

2.) Do more in the same amount of time as everyone else.  
We all have 24 hours in a day. What you do with those 24 hours determines how successful you will be.  I read a great New York Times article about what CEO’s do that everyone else does not.  One of the things that popped out at me was that they get more done in the same amount of time than everyone else does. They find tiny ways to be more productive. For me, that has been eye-opening. I used to waste a lot of time on things that weren’t adding value to my life. TV, messing around on the internet, classic time-wasters. I’ve cut a lot of that out of my life and replaced it with things that I feel are more productive uses of my time.  In the mornings, when I’m getting ready in a quiet house with my wife and son sleeping, I will throw on my headphones and listen to a book.  This has helped me read/listen to more than twenty books so far this year.  They run the gamut, from fiction to business to biographies,  but each one has engrossed me and taught me something.  I write speeches for my Toastmasters group and then turn around and edit those speeches into a blog post. Twice the work in half the time.  But lest you think my productivity is limited to my personal life, I’ve also found ways to increase productivity at work, through consolidating a dozen reports into one simple easy to read report or getting a subject matter expert to explain to me a topic I am not familiar with before I dive headlong into a new project.

Find the places you are wasting time and figure out a way to use that time more effectively.  Sitting in line at the post office? Don’t check your email/Twitter/Facebook, rattle off some words you were trying to learn in German.  Playing blocks with the kid? Just kidding, when it’s play time, my son gets 100% of my attention.

3.) Find someone to keep you accountable. About once a month, a good friend and I talk by phone about our goals. We discuss the things we’ve been working on, detail our failures, and offer advice to each other. These conversations are great because they allow me the chance to see what someone else is doing (and sometimes shamelessly steal his goals as my own) and they keep me accountable because I know that I’m going to have to talk about what I accomplished and I don’t want to say “nothing.”

Sure, there are literally hundreds of other ways to increase your productivity, but these are three things that I started doing this year that have turned 2012 into one of the most productive years of my life. Wouldn’t you like to look back on 2012 in six months and be able to say the same thing?

Principles

With the Presidential campaign season in full swing, I feel obligated to comment on a subject I feel many of our national politicians lack- principle. A principle is a law or rule that has to be followed. A man (or woman) must have firm, unchanging principles which he believes at his very core. This is the problem I see with so many of our elected leaders whose opinions seem to ebb and flow with the public opinion. I’m not talking about any specific politician, though this could easily devolve into a partisan pissing contest, but more the politician in general. They seem to lack principle.

Perhaps my opinion is the effect of the 24 hour news cycle, of being constantly plugged in and bombarded with news from all angles- email, Facebook, twitter, cable. You can’t go far without finding someone’s opinion being blasted in your face, usually at a high volume. But underneath all of the bloviating, I rarely get the sense that someone is politicking for the good of the American People. More often, they are out to win, to make the other side look bad and to lord their superior opinions over their opponents. When did it get this way? When did calm discourse and working to find common ground become a relic of the past?

I long for someone with principles and the ability to move beyond party lines to accomplish what those principles stand for. I don’t necessarily have to agree with someone’s ideals to be able to find benefit in their point of view. Too often politics is a win at all cost, loser goes home with nothing game. It’s not a game. It’s our livelihoods. Our tax dollars. Our health care. Our economy. It’s not a set of talking points, and for once I’d like to see someone stand up there and take responsibilty without doling out the blame and pointing fingers. I’m just so tired of “politics as usual.”

Which brings me back to principles. Principles are the foundation on which all other things can be built. A politician with shifting principles, shifting loyalties will never be able to build something great when his foundation is constantly shifting based on the prevailing winds. Someone who stands firm in his beliefs, whatever they may be, will gain the hearts and minds of the people who are so desparate for something of substance.

The Secret: What Great Leaders Know & Do

Originally posted 3/22/11.

I am currently reading Ken Blanchard’s book “The Secret: What Great Leaders Know and Do.”  It is a typical Blanchard book- long on idealism and easy solutions to complex problems, and short on overcoming obstacles and actual, real world situations.  I find Blanchard’s books to be almost fairy-tales in their setup, execution and swift, wrap-everything-up-in-a-bow mentality.  That is not to say Blanchard’s books are not valuable, far from it.  I wish more managers would take the time to read about becoming better managers.  In my fifteen years as an employee, I have had one manager who was truly great at developing people.  She was the first manager I ever had in the professional world and I modeled myself after her example.  She was also a disciple of these kinds of management books- we had FISH (another Blanchard staple) all over the walls of the employee break room and our daily and monthly meetings often revolved around team-building and setting goals.

Since leaving banking three years ago and moving into manufacturing, I have found there are fewer managers who I would consider great.  In fact, most have been downright average.  None have been bad managers by any stretch, but there have been few who were in any way inspiring to their employees.  Most of them come in, put in their 8-10 hours a day and go home.  They run around, put out fires and sit through meetings, but do nothing to help develop their employees or strengthen the team they are in charge of.  It is disappointing, really, to see so much human potential put to waste.

In my previous blog post, I talked about finding purpose in your job.  Too many managers don’t see the purpose in their jobs.  Their purpose is to inspire and lead their employees!  To help them achieve their goals and dreams.  Every single employee who comes to work has hopes and dreams.  They have goals and aspirations.  If they didn’t, they wouldn’t be coming into work every day.  It doesn’t matter if someone’s goal is to become CEO or make enough money to quit their job, it is the manager’s job to help them realize and work towards those goals.  How many people can say their manager has taken five minutes to talk to them about their goals and aspirations in the last month?  You’re probably nodding your head sadly because your manager hasn’t asked you about your goals since your last annual review.  And that is an absolute shame.

The War For Talent

Originally posted 3/19/2011.

I read this morning an article called “The War For Talent” discussing how difficult hiring has become for computer developers out in Silicone Valley, NYC and other tech hotspots around the country.  It is getting difficult enough to find and hire the best talent that companies have gone as far as twittering pictures of what a new developer gets on their first day on the job.  Here is one example:

This is the “new developer” setup at Tasty Labs, a social media company best known for it’s founder, Joshua Schachter, who founded Delicious before selling it to Yahoo and pocketing a cool $15 million.  I looked at that setup and immediately realized how completely forward Tasty was being with it’s workers, and how well it knew them that it had these thing set up for “Day One.”

First, the Macbook Air and 27” external display- the epitome of “cool” in those circles shows the potential programmer that the company is willing to spend on it’s employees and wants them to have the best hardware to do their work on.  The wireless keyboard, wireless mouse and iPhone all add to the enticing package, making potential employees drool over the “cool” factor alongside the “fun” factor that must be involved with a company who chooses all Apple products for it’s new employees.  I did the math, this setup probably costs around $2500 and as much as $3500 (depending on the options chosen) for each new employee the company hires.  For comparison’s sake, I did the math on the setup I received as a part of my first day on the job: Dell Optiplex 380 desktop and monitor: $325.  Desk phone from 1980 (I’m not kidding): It couldn’t have cost more than $10.  That’s pretty much it.

Now, I would like to consider myself a pretty valuable employee.  I show up early and work late, I am at the top of my group when it comes to productivity, development of the business, customer service and leadership, and still after 3 and a half years, I am relegated to hand-me-down hardware that was new in 2007 and a telephone that might as well have a rotary dial.  You might think that I am jealous (a little bit) or angry at my current employer (not at all).  The reason for this is that I love my job because it gives me purpose.

Yes, I am bringing it back to purpose again.  All the cool gadgets in the world cannot replace a sense of purpose in your career, and this will make the difference between a tech company who can attract and retain the best talent, and one who is constantly throwing the latest and greatest gadgets at their employees to get them to stay.

BTW, I am not saying that Tasty does not give it’s employees a sense of purpose, I don’t know, I don’t work there nor know anyone who does.

But I do know that what I do matters.  Every time I see an airplane take off from the airport near work, I know that I helped build something on it.  Maybe not that particular airplane (I have only been doing this for three years), but for at least some airplanes, I have helped to build through the parts that I have purchased.  This is an amazing thing to consider, when you know that every day there are 87,000 airplanes in the sky (30,000 commercial flights) and those flights are carrying people, packages, freight, and many other things to their destinations.  None of that would be possible without the airplane parts that I purchased.  It is an incredibly fulfilling feeling to know that.

It is so easy to get bogged down in the minutiae of your job or your place of work- the office politics, the heavy workload, the long days with little appreciation; that it is easy to lose sight of the big picture.  We build airplanes that take people to their destinations.  We build freighter airplanes that take thousands of pounds of freight to its destinations.  The iPad 2 that I received this week made it’s way to me from Hong Kong in a Fed Ex 777 Freighter that someone doing exactly what I do every day helped to build.  That sort of thinking is what brings it home.  Purpose.  It is up to you find it, but I assure you, it is there.

Lastly, I would be remiss if I did not mention the Red Swingline Stapler sitting on the developer’s desk.  Now THAT is the epitome of cool.  Frankly, I think everyone at my company should get a red Swingline.  It would bring that little wink and understanding nod to the everyday work that is so often sorely lacking.  It would say “Don’t take things too seriously.”  That’s a message worth sharing.

What Is Purpose?

Originally posted 3/7/2011.

Saturday I brought up purpose, the third of Dan Pink’s “incentives that work” for today’s workers. Today I’d like to further investigate what purpose is and how it effects people more than money. Purpose is the idea that what you do matters, that your actions every day in your job have an effect on people and the world at large. But how do you find purpose in your day to day job? This part is all about mindset. Perhaps these three stories will help put “purpose” in perspective:

Johnny the Bagger
You have probably heard the Johnny the Bagger story before. It is a famous true story about a young man with down syndrome who found purpose in his job as a grocery store bagger through providing the best customer service he could. Johnny would insert motivational quotes into the bags of his customers telling them, “I hope you enjoy my quote of the day.” Pretty soon, everyone was waiting in Johnny’s line. They loved his quotes and enjoyed that special interaction Johnny provided.

Now, many people think this story is all about customer service, and in part it is, but it is also about finding purpose in your work, even when the work is as routine as working as a grocery store bagger. Johnny found purpose in his work, and in doing so, found far more job satisfaction and success than he ever would have had he considered the job of grocery store bagger demeaning or unimportant. Johnny proved otherwise.

Middle School Janitor
I remember another story about a middle-school janitor who took great pride in how he cleaned his school and classrooms. His reasoning was that these kids had the chance to go to school someplace that was clean, neat and tidy and that would contribute to learning, or they could go to school in a building with overflowing trash cans, dirty blackboards and grimy carpets. It was up to him to give these kids every opportunity to grow up to be successful, even though his only part in their lives was played out at night, long after the kids had left school.

Michael Gill, author of How Starbucks Saved My Life
Michael Gill is a former advertising executive who, at the age of 63, found himself unemployed, divorced and out of options. Gill ended up taking a job as a Barista at his local Starbucks and in doing so, found new purpose in his life through meaningful interactions with people on a daily basis. I read Michael Gill’s inspiring story in 2008 and was taken by how happy Gill seemed talking about his passion for a job that for many of us would seem unimportant. But to Gill, the five minutes he had with his customers was the most important part of his day- it was crucial to ensure his customers walked away having had an excellent experience.

Think about it, whether your job is the head of a corporation, a Procurement Agent buying airplane parts, the teller at a bank or the barista at a Starbucks, each of you has the opportunity each day to serve your customer in ways that will make their lives easier. Customer service is everywhere, it is not just for retail environments any more. If your job is unfulfilling, it is up to you to find something in it that will make it fulfilling. It is not your company’s responsibility to make you happy in your job. Happiness is a choice, and it is not always easy to achieve.

Now, even though it is not your employer’s responsibility to make your job enjoyable, there are things employers can (and should) do to make what is often a daily tedium more fulfilling. We will talk about some of those things in my next entry.